Shipping policy

Where We Ship

We currently ship to addresses within the United Kingdom only.

Carriers

Depending on the size and weight of your order, we ship via Royal Mail, DPD, or FedEx.

Processing Time

Orders are processed and prepared for dispatch within 1–2 business days of being placed.

Shipping Time

Once dispatched, orders typically arrive within 5–6 business days.

Total Estimated Delivery

From order placement to delivery, you can expect your order in approximately 6–8 business days.

Shipping Costs

• Orders over £50: free shipping

• Orders under £50: standard shipping cost calculated and shown at checkout

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress.

Delivery Issues

If your order hasn't arrived within the estimated window, or tracking shows an issue, contact us at info@villiersmaintenance.co.uk with your order number and we'll look into it with the carrier.

Incorrect Address

Please double-check your shipping address at checkout — we're not able to redirect a package once it has been dispatched, and additional charges may apply if a reshipment is needed due to an incorrect address provided by the customer.